Make your GBP the reason they call.
Customers check your Google Business Profile (GBP) before they ever call. If it looks out of date or your reviews sit unanswered, they call a competitor instead. RepShield is Tonic’s managed GBP, review and reputation management service built to fix that: we keep your GBP accurate and active, answer your reviews, and keep your details consistent across 70+ sites, so more of the people who find you on Google pick up the phone.
Your GBP, handled for you
THE PROBLEM
Customers judge you on Google before they ever call.
Most local businesses we talk to have the same few problems. Their GBP is thin or out of date: wrong hours, missing services, no recent posts or photos, and details that don’t match other sites. The reviews they do have sit unanswered, bad ones included. Competitors with more active profiles take the map pack spots, and the calls go with them. And nobody on staff has time to keep up with any of it.
RepShield fixes that. We keep your GBP accurate and active, answer your reviews in your voice, flag the fake ones, and keep your details consistent across 70+ sites, so your profile earns trust and you show up stronger in map and local results.
HOW REPSHIELD WORKS
Your GBP and reviews, handled for you.
We do the work for each location, so your profile stays accurate, active, and trusted without taking your time.
Set up
You give us admin access to your GBP. We check your profile and listings, correct what's wrong, and agree on your reply tone.
Keep your GBP active
New posts and photos every month, with your hours, services, and contact details kept accurate.
Monitor and respond
Daily monitoring across Google and 70+ sites, with replies drafted with AI help and reviewed by our team.
Protect and report
Fake reviews flagged and reported, listings kept in sync, and a monthly report with a Loom video walkthrough.
Your monthly GBP and reputation report
A report for every location each month, plus a short Loom video walking you through it.
- GBP posts and photos published
- New reviews from Google, Facebook, Yelp, and 70+ more sites
- Responses posted, review by review
- A Loom video walkthrough of the month
WHAT'S INCLUDED
GBP-first review and reputation management, handled for you.
Monthly GBP posts and photos
New posts and photos on your GBP every month, so your profile looks active and current to customers and to Google.
GBP details kept accurate
Your name, address, phone, hours, and service details kept correct and up to date on your GBP, so customers get the right information and Google trusts what it sees.
Review responses, in your voice
Up to 200 a month per location, on your GBP and other review sites. Each reply is drafted with AI help, then reviewed and personalized by our team using guidelines we set together.
Fake and spam review flagging
We flag reviews that break platform rules, like fake reviews, harassment, or conflicts of interest, and handle the reporting for you, on Google and other platforms.
Daily review monitoring
Google, Facebook, Yelp, and 70+ other review sites and directories, watched every day.
Listing sync across 70+ directories
The same name, address, phone, hours, and services as your GBP, kept consistent everywhere customers and AI tools look.
Compliance review for regulated industries
For legal, medical, and other regulated clients, every response is checked against professional advertising rules before it goes live.
Monthly report and Loom walkthrough
A monthly report on GBP posts, ratings, reviews, and responses for every location, plus a Loom video walking you through it.
Managed per location. Multi-location brands get a custom scope, with every location covered in the monthly report.
WHY YOUR GBP MATTERS
Your GBP works on three audiences at once.
The same profile and reviews shape what buyers decide, where you show up on Google Maps, and what AI tools say about you.
Buyers decide before they call
Accurate hours, fresh photos, and answered reviews tell a buyer you’re open, active, and that you care. An out-of-date profile or an unanswered bad review sends them to the next listing.
Map pack spots follow trust
An active, accurate GBP, consistent listings, and reviews that get answered are part of how Google decides who shows up in the map pack and local results.
AI repeats what Google shows
When someone asks an AI tool for a recommendation, it leans on your profile, listings, and reviews to decide whether to name you, and how to describe you.
WHO IT'S FOR
Is RepShield right for you?
Built for local businesses where Google decides who gets the call.
Local businesses competing on Google Maps
Medical and dental practices, law firms, home services, restaurants, and retail, where customers compare profiles and ratings before they call.
Owners with no time to manage it
You know your GBP and reviews matter, but nobody on staff has time to keep posting, answer reviews, and keep listings straight.
Multi-location brands
Every location’s GBP is scoped and managed on its own, and every one is covered in your monthly report.
Need SEO too? RankForce includes RepShield, and DiscoverOS includes both. RepShield is also sold on its own.
RankForce, RepShield, and DiscoverOS run on 6- or 12-month agreements. Rankings, reviews, and AI citations take more than a month or two to build, so we don’t sell shorter terms that end before the work pays off.
MEET YOUR STRATEGIST
Strategy from the people doing the work.
David Tonic is the founder and CEO of Tonic Enterprises, a Lake Mary, Florida marketing firm he started in 2014. He has worked in digital marketing since 2006 and helps business owners turn search into a steady pipeline of leads, calls, and sales.
Your free consult covers your locations, how your GBP and reviews look today, and how RepShield would run for each one.
FAQ
Questions about RepShield.
What problems does RepShield solve?
RepShield is GBP-first review and reputation management for local businesses whose GBP is thin, out of date, or doesn’t match other sites, whose reviews sit unanswered, who are losing map pack spots and calls to competitors with stronger profiles, or who don’t have time to manage any of it. We keep your GBP accurate and active, answer your reviews, and keep your listings consistent, so customers see a business they can trust.
What do you do on our GBP?
We publish new posts and photos every month, keep your name, address, phone, hours, and service details accurate, respond to your Google reviews, and flag and report reviews that break Google’s rules. Your details are kept consistent across 70+ other sites and directories too.
Is RepShield handled per location?
Yes. Every location has its own GBP and reviews, so we scope and manage each one separately. Multi-location brands get a custom scope.
Do you write the review responses or do we?
We do. Each reply is drafted with AI help, then reviewed and personalized by our team in your voice, using guidelines we set together.
Can you remove bad reviews?
We flag reviews that break platform rules, like fake reviews, harassment, or conflicts of interest, and handle the reporting. Honest negative reviews stay up, but a thoughtful reply often does more good anyway.
What do you need from us?
Admin access to your GBP, plus access to any other review profiles you want managed.
How will we know it's working?
Every month you get a report on GBP posts, ratings, reviews, and responses for each location, plus a Loom video walking you through it.
Is RepShield included in other plans?
Yes. RepShield is part of every RankForce plan, and DiscoverOS includes both. It’s also sold on its own if your GBP and reviews are all you need.
How long is the agreement?
RepShield runs on a 6- or 12-month agreement, the same as RankForce and DiscoverOS. A stronger GBP and local presence take more than a month or two to build, so we don’t sell shorter terms that end before the work pays off.
Which platforms do you cover?
Your GBP on Google first, plus Facebook, Yelp, and 70+ other review sites and directories.
Ready to turn your GBP into more calls?
Book a free consult and we’ll look at your GBP, your reviews today, and whether RepShield is the right fit. No pressure, no pitch deck.
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